Returns & Refunds Policy
At Noe Valley Bakery, we take pride in our fresh-baked goods and want you to love every bite. Due to the perishable nature of our products, we cannot accept returns, but we are committed to resolving any issues with your order immediately.
Return Process
- 1.Inspect Your Order
Please check your baked goods upon pickup or delivery to ensure everything meets our quality standards and matches your order details.
- 2.Contact Our Team
If there is an issue with quality or accuracy, please contact us within 24 hours of receipt via phone or email with your order number.
- 3.Provide Documentation
To help us improve, please provide a brief description and a photo of the product in question so our bakers can review the concern.
- 4.Resolution Process
Depending on the situation, we will provide a replacement, store credit, or a refund to ensure you have a positive experience with our bakery.